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She has a great understanding of the process

I was a first time home buyer and contacted Jen early in my search about a listing that she had on Zillow.  From our very first conversation Jen was friendly, professional, knowledgeable, and always available to answer questions or concerns.  I very much appreciate the way she made me feel like a  priority at all times even though I was a first time buyer.  Early in the process she was very attentive to what it was I was looking for and sent me a lot of great listings.  She was always flexible in scheduling time to go see a listing (we went to several over the course of a few months).  Once I found the right home and put in an offer Jen was extremely helpful throughout the negotiating and closing phases.  She has a great understanding of the process and I was able to look to her for advice at each turn.  I can honestly say that she made the entire process as easy and as smooth as possible for me.